Center Information

Mall Phone Numbers

Main Phone Number: 336.765.8321
Security: 336.794.5211
Management: 336.765.8323

Customer Service

Customer Service Center Hours are:
Monday - Saturday: 10am - 9pm
Sunday: Noon - 6pm

Located lower level in front of Belk near the Carousel offers shoppers the following services:

  • Stroller Rentals/Vending Stroller
  • Shopping Assistance
  • Mall Directories
  • Event Information


Lower level near Macy's, jcpenney and Sears and in the upper level in the Food Court, near Macy's, jcpenney and Sears. Family restrooms located lower level near Sears.

ATM Machines

Three ATM machines are located in the lower level near Belk and jcpenney and in the upper level near the Food Court.

Mail and Parcel Services

U.S. Mail box located Upper Level near jcpenney at the Post Office.

Play Area

Located on the lower level near Macy's
Come and play at Hanes Mall! Our brand new Toy Box play area gives little ones the opportunity to climb, slide, and bounce on larger-than-life versions of their favorite Fisher-Price toys and characters including Thomas & Friends, Little People, and more. Every visit gives children a hands-on opportunity to learn through physical, social, and imaginative play.